What should I do if my bill is for the wrong amount?

Your bill should indicate the type of account (or accounts) you have, and any additional services you are being billed for.

The annual charge for each of our account types is:

  • Pobox Basic (all Pobox addresses forward to the same place): $20/year
  • Pobox Plus (includes filters, and forwarding by Pobox address): $35/year
  • Mailstore (POP/IMAP/webmail, filters and forwarding by Pobox address): $50/year

If you are using the wrong account type, you can change your account type.

Other charges you may see on your bill are:

Once you have made the necessary changes to your account, please go to the Pay section to make payment.

If you still have questions about your bill, contact us and we would be happy to discuss it. 


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