Outlook 2016 (Windows)

Setting up Outlook 2016 for Windows with a Pobox Mailstore account

Please note, if you do not have a Pobox Mailstore account, you should not be using these instructions. Please refer to the settings for a Pobox Basic/Plus account.

To being, click on "File" located in the top left hand section of the screen:

On the following page, click on Add Account:


On the next page, select "Manual setup or additional server types" , followed by Next:

On the next page select "POP or IMAP", followed by Next:

On the next page, under User Information, enter Your Name: and Email Address (your Pobox address). 

in the Account Type dropdown menu, select IMAP or POP, Please note, while we do recommend IMAP, some email providers do not provide IMAP. In that case, select POP.  

In the Incoming mail server field, enter: mail.pobox.com 

In the Outgoing mail server field, enter: smtp.pobox.com

Within the Logon Information section, enter your full Pobox address username and password, check Remember password (If you have two-step verification turned on, you will need to use your App-specific password).

Afterwards, click on More Settings: 

On the following page, under the Outgoing Server tab, select the option My outgoing sever (SMTP) requires authentication. Additionally, select the option Log on using. In the Username field, enter your full Pobox address. In the password field, enter your Pobox password (or App-specific password). Finish by pressing OK.  

Next, move on to the Advanced tab. Change the outgoing server to use port 587 and to use TLS.  

After pressing OKyou will be brought to the previous page. Press Next on that page to continue. Outlook will start a test. If the test are successful, you will see this: 

If the tests fail, please go back and confirm that your username and password are correct. After the test succeed, press"Close". You will see a confirmation page indicating that you're finished!

Click on Finish and you're ready to read your Pobox mail in Outlook 2016!


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